ICT SUPPORT PACK
ICT SUPPORT PACK is a technical support insurance service.
However, this is an optional service.
FREE for first setting
¥650 per month.
Special offer for new contract customers:
The cost is 650 yen, which will be added to your monthly bill starting from the second month. ※Tax Not Included.(with out Tax)
VPN router rental or own router set up fee:
Customers who require VPN support can take advantage of the ICT Support Pack to receive a free VPN router rental.
Visiting support fee:
If you encounter a technical issue and request a technician visit, the usual fee is 7,000 yen. However, with the ICT Support Pack, the fee is reduced to less than 3,000 yen.
Flexible Contract:
If you feel the service is unnecessary, you can cancel the ICT Support Pack starting six months after the installation date.
Visiting support fee
Fees vary by location, from Yokosuka, Hayama, and Zushi areas to other parts of Kanagawa Prefecture.
※Tax Not Included.(with out Tax)
ICT SUPPORT PACK PRICE
| AREA (Visit) | ICT Support pack | Other customers |
|---|---|---|
| Yokosuka, Hayama Zushi Yokohana-Kanazana-Ku area | ¥3,000 | ¥7,000 |
| Yokohama, Kamakura, Miura area | ¥4,000 | ¥9,000 |
| Other Kanagawa area | ¥7,000 | ¥13,000 |
Support at ICTstation
Router setup support ranges from free to ¥5,000 depending on your contract status.
※Tax Not Included.(with out Tax)
| ICT support pack customers |
|---|
| FREE |
| ICT customers | OCN customers | Other customers |
|---|---|---|
| ¥1,500 | ¥3,000 | ¥5,000 |