{"id":54,"date":"2024-11-29T21:22:09","date_gmt":"2024-11-29T12:22:09","guid":{"rendered":"https:\/\/ictstation.net\/?page_id=54"},"modified":"2025-01-07T16:18:19","modified_gmt":"2025-01-07T07:18:19","slug":"support-pack","status":"publish","type":"page","link":"https:\/\/ictstation.net\/?page_id=54","title":{"rendered":"Support pack"},"content":{"rendered":"\n

ICT SUPPORT PACK <\/h2>\n\n\n\n
<\/span>\"\"
\n

ICT SUPPORT PACK is a technical support insurance service.<\/span><\/strong>
However, this is an optional service.<\/p>\n\n\n\n

FREE for first setting<\/span><\/strong><\/strong>
\u00a5650 per month.<\/span><\/p>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

Special offer for new contract customers:<\/span><\/h3>\n\n\n\n

The cost is 650 yen, which will be added to your monthly bill starting from the second month.\u3000\u203bTax Not Included.(with out Tax)<\/span><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n
\n

VPN router rental or own router set up fee:<\/span><\/h3>\n\n\n\n

Customers who require VPN support can take advantage of the ICT Support Pack to receive a free VPN router rental.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\n

Visiting support fee:<\/span><\/h3>\n\n\n\n

If you encounter a technical issue and request a technician visit, the usual fee is 7,000 yen. However, with the ICT Support Pack, the fee is reduced to less than 3,000 yen.<\/p>\n\n\n\n

\n

Flexible Contract:<\/span><\/h3>\n\n\n\n

If you feel the service is unnecessary, you can cancel the ICT Support Pack starting six months after the installation date.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n

Visiting support fee<\/span><\/h3>\n\n\n\n

Fees vary by location, from Yokosuka, Hayama, and Zushi areas to other parts of Kanagawa Prefecture.
\u203bTax Not Included.(with out Tax)<\/span><\/p>\n\n\n\n

\n

ICT SUPPORT PACK PRICE<\/strong><\/h3>\n\n\n
screen can be scrolled. <\/i><\/span><\/div>\n
AREA (Visit)<\/th>ICT Support pack<\/th>Other customers<\/th><\/tr><\/thead>
Yokosuka, Hayama Zushi
Yokohana-Kanazana-Ku area<\/th>		 <\/span>\u00a53,000<\/span><\/strong><\/td> <\/span>\u00a57,000<\/strong><\/span><\/td><\/tr>
Yokohama,
Kamakura, Miura area<\/th>		 <\/span>\u00a54,000<\/span><\/strong><\/td> <\/span>\u00a59,000<\/strong><\/span><\/td><\/tr>
Other Kanagawa area<\/th> <\/span>\u00a57,000<\/span><\/strong><\/td> <\/span>\u00a513,000<\/strong><\/span><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
\n
\n

Support at ICTstation <\/strong><\/h3>\n\n\n\n

Router setup support ranges from free to \u00a55,000 depending on your contract status.
\u203bTax Not Included.(with out Tax)<\/span><\/p>\n\n\n\n

\n
ICT support pack customers<\/th><\/tr><\/thead>
 <\/span>FREE<\/span><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
screen can be scrolled. <\/i><\/span><\/div>\n
ICT customers<\/th>OCN customers<\/th>Other customers<\/th><\/tr><\/thead>
 <\/span>\u00a51,500<\/strong><\/span><\/td> <\/span>\u00a53,000<\/strong><\/span><\/td> <\/span>\u00a55,000<\/strong><\/span><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

*Since this is an insurance service, it cannot be added after the initial setup.
If the issue is caused by us or related to the optical fiber, the fee will most likely be waived. However, if the issue is due to something you did with the modem, your household setup, or your device, the technician visit fee will apply.<\/p>\n","protected":false},"excerpt":{"rendered":"

ICT SUPPORT PACK Visiting support fee Fees vary by location, from Yokosuka, Hayama, and Zushi areas to other p […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"swell_btn_cv_data":"","footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/pages\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ictstation.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54"}],"version-history":[{"count":58,"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":886,"href":"https:\/\/ictstation.net\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions\/886"}],"wp:attachment":[{"href":"https:\/\/ictstation.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}